Timber & Sheet Cutting Service

✂️ Simple, Practical Cutting – Done In-House

As a local timber merchant in South Wales, we offer a basic cutting service as part of our everyday yard operation, carried out by our own team on-site.

This service is available to all customers, on any order size or value, and is designed to make timber and sheet materials easier to handle, transport, and use.

🪚 What Our Cutting Service Covers

Our standard cutting service includes straight, square (90°) cuts only.

We can:

  • Cut timber to length

  • Cut sheet materials into rectangles or squares

  • Reduce full-length materials into more manageable sizes

For straightforward cutting, this can often be completed while you wait at the yard, depending on workload.

⚠ What This Service Does Not Include

This is a practical yard cutting service, not a precision or joinery service.

The following are not covered:

  • Angled or mitred cuts

  • Rip sawing or re-sawing

  • Profiled, circular, or inset cuts

  • Precision cutting to tight tolerances

If your project requires higher accuracy or specialist machining, our team will be happy to advise on alternative options.

💰 Cutting Charges

We don’t define cutting charges purely by the number of cuts — instead, we assess time and complexity.

✅ Typically Included as Part of Our Standard Service

Cutting is usually carried out free of charge where it is:

  • Simple and repetitive

  • Quick to complete

  • Easily incorporated into normal yard operations

Examples include:

  • Cutting multiple lengths in half

  • One or two straight cuts to shorten timber

  • A single straight cut on a sheet to make it manageable

💷 When Cutting Becomes Chargeable

Cutting may become chargeable where the work:

  • Requires significant setup or measuring

  • Involves multiple different sizes

  • Takes a noticeable amount of sawyer time

  • Disrupts normal yard workflow due to volume or complexity

Typical examples include:

  • Cutting sheets into multiple panels (e.g. 5–6 pieces from one sheet)

  • Large cutting lists with varied dimensions

  • Mixed materials requiring careful sequencing

In these cases, cutting is assessed on time required, not per cut.

💰 Costs & Pricing

Where cutting is chargeable:

  • Cutting is charged at £75 + VAT per sawyer, per hour

  • Charges are based on time spent, not the number of cuts

  • Any additional cost will always be discussed before cutting begins

Most cutting lists can be completed within a reasonable timeframe by our experienced sawyers.

🛒 Cutting When Ordering Online

When ordering online, you can add a cutting list at checkout.

Please note:

  • Large or complex cutting lists may be reviewed by our team

  • If additional fees apply, you will be contacted

  • Cutting will only proceed once any agreed-upon charges are paid

If additional charges are declined:

  • The order will still proceed

  • Goods will be supplied uncut

⏳ Lead Times & Collections

Cutting lead times varies depending on workload and complexity:

  • Typically 1 hour to 72 hours

Important to consider:

  • Adding cutting may cause a missed delivery slot

  • This may delay your order beyond standard delivery timeframes

  • For collections, cutting may not always be completed before arrival — a short wait may be required

📏 Accuracy & Tolerances

This is not a precision cutting service.

Please allow for:

  • A cutting tolerance of ±5mm per cut

  • Blade thickness when planning cuts

📌 Tip:
Allow at least 10mm total for blade thickness — especially when cutting sheets.
For example, cutting a 1220mm sheet in half will not produce two exact 610mm pieces.

📐 Providing Cutting Lists – Best Practice

To help us cut accurately and efficiently:

  • Clearly list all dimensions

  • Always include units of measurement

    • e.g. 200mm × 100mm × 2400mm

  • Consider using layout software such as Opticutter to plan sheet layouts

If your cutting list exceeds the amount of timber purchased:

  • The order will be placed on hold

  • We’ll contact you to agree a solution before proceeding

🔁 Returns & Cut Timber

Once timber or sheet materials have been cut at your request:

  • They become non-returnable

  • This applies whether cutting was free or chargeable

Please double-check all measurements before submitting your cutting list.

🤝 Need Advice Before Cutting?

If you’re unsure whether your cutting list is likely to incur a charge — or whether cutting is suitable for your project — please speak to our team before ordering.

We’re always happy to help you find the simplest, most cost-effective approach.